Our aim is to ensure that we provide you with all the information you need so you can make the best use of our services, and we hope that this page will help. If you cannot find the answer to your question on this page, please do not hesitate to call us on
0300 124 6888 and we will be happy to assist you.
Transport FAQs
FAQ Accordion with Icons
What about non-stackable, dangerous and/or outsize cargo?
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Non-stackable, Dangerous Goods or cargo larger than 120 x 100 x 160cm may attract a surcharge.
Contact us on 0300 124 6888 for assistance if you are unsure.
When do I need to book a collection?
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Although bookings/enquiries can be made at any time, we recommend booking by 17.00 for next working day collection.
Can Expressway carry SPX cargo?
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We can carry SPX cargo, however, prior notification at the time of booking is essential.
What sized/type vehicle will be collecting?
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Vehicle sizes/types will vary considerably so any specific requirements including site access and tail lifts must be notified at the time of booking and may carry additional charges.
What happens if cargo is not available or cannot be loaded on arrival?
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This would either result in additional waiting charges if this option is available and/or a false call charged at full tariff.
Do you operate Air Ride, Rollerbed and Tail Lift vehicles?
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We operate a wide range of vehicles including Air Ride, Rollerbed and Tail Lifts.
Can you transport full ADR shipments?
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The majority of our fleet are ADR ready and with multiple ADR trained drivers we can certainly help.
I’m unable to see the service/vehicle type required?
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Call our team on 0300 124 6888 - we are more than happy to answer any questions you may have.
